Returns

At Stockn’Go, we want to make sure our customers are 100% happy with their order. We happily accept returns on goods that are unopened and in salable condition within 30 days of the invoice date. Keep in mind that we cannot accept returns on opened or used items, unless it is damaged or defective. We reserve the right to reject refunds on personal use products for any reason.  Special orders (in excess of $500.00) are subject to a 50% restocking fee.

  • We offer free return shipping if you received an incorrect, damaged or defective item.
  • A 15% restocking fee applies for voluntarily returned items (unless order is in excess of $500.00, which is considered special order, in which case there is a 50% restocking fee)
  • We do not refund shipping charges if you refuse to accept packages sent.  Please call Stockn’Go Customer Care to arrange for the return of products ordered
  • Packages that are refused or undeliverable due to inadequate address are also subject a refund less shipping as well as a 15% restocking fee

 

Once your return reaches us, we’ll send an email confirmation and issue a proper refund within 30 days

For any product that is damaged or defective, please have the following information handy:

  • Your Order Number
  • The Damaged or Defective Item
  • Your preference for Refund or Replacement

Return Instructions

Contact Customer Care to expedite the return in the most appropriate manner. You can reach us in three ways:

  • Call to speak with one of our Customer Care representatives. We are open from 8:00AM-8:00PM EST, Monday to Friday. You can reach us toll-free at 1-877-STOCKNGO (1-877-786-2564).
  • Click the Live Chat icon in the top-right-hand corner of our website to communicate with one on our Customer Care representatives.
  • E-Mail us at customercare@Stockngo.com please include “RETURN” and the order number in the subject line.

If you have any questions, please call us at 1-877-STOCKNGO (1-877-786-2564) between 8 AM – 8 PM EST Monday to Friday.

 

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Always Free Shipping on Every Order!

At Stockn'Go we love to pick up the tab for our customers. When you place an order the shipping is on us regardless of wieght, size, and quantity. That's right, FREE shipping on all orders.

No Membership Fees Needed. No Hassles. No Gimmicks.

Shopping in Pack Sizes Only.

It's simple. In order for us to give you the best price possible with FREE shipping, just order the quantity you like in pack sizes only. We currently offer 1 Packs, 2 Packs, 3 Packs, 6 Packs and 12 Packs. Just look for the caption bubble with the pack size you choose and add to cart!